cx77 Privacy Policy —
Your Information, Our Responsibility

1Introduction & Scope

cx77 is a trusted online sports betting and casino platform in Bangladesh. We are deeply committed to our users' privacy and treat it as a matter of the highest importance. This Privacy Policy ("Policy") provides a complete description of how personal information collected from you while using the cx77 website cx77.bar ("Platform") is gathered, how it is processed and stored, under what circumstances it may be shared with third parties, and how you can take control of your own information.

This policy applies to all services provided through the cx77 platform, including sports betting, live casino, slot games, and other gaming services. You must be at least 21 years old — the platform is for users aged 21 and above only.

2Information We Collect

We collect various types of information when you register an account and use services on cx77. This information falls into two main categories: information you provide directly and information collected automatically.

2.1 Information You Provide Directly

When you register on cx77 or use our services, you voluntarily provide the following information:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address (including district and division)
• National ID or passport number (for identity verification)
• Payment method details: bKash, Nagad, Rocket, or Upay account number
• Transaction history — records of deposits and withdrawals
• Details of your communications with the customer support team

2.2 Information Collected Automatically

When you use the cx77 platform, the following information may be collected automatically:

• IP address and device identification information
• Browser type, operating system, and device model
• Log data related to page visits, clicks, and session duration
• Information from cookies and similar tracking technologies
• Geolocation information (with your consent)
• Gaming behaviour, betting patterns, and preference data

3Purpose of Using Your Information

cx77 uses your personal information only for legitimate and specific purposes. We never use your information unnecessarily. The main purposes for which your information is used are as follows:

• Creating and managing your account and completing the identity verification process
• Processing financial transactions — ensuring secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay
• Improving the quality of gaming services and analysing platform performance
• Preventing fraud, protecting accounts, and detecting illegal activity
• Providing assistance through customer support
• Enforcing cx77's policies and terms
• Ensuring user protection under the responsible gaming policy
• Fulfilling legal obligations and complying with regulatory requirements

4Data Storage & Security Measures

cx77 has put in place industry-standard technical and organisational security measures to ensure the safety of your personal information.

4.1 Technical Security

• All data transmission is secured through SSL (Secure Socket Layer) encryption technology
• Sensitive data such as passwords is stored in encrypted hash form
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are in place
• Internal access to data is restricted through access control policies

4.2 Data Retention Period

cx77 retains your information in line with legal obligations and business needs. All data is retained for as long as your account remains active. Even after an account is closed, transaction records and identity verification information may be retained for a specified period for legal reasons. Once the required period has passed, data is securely deleted or anonymised.

5Sharing Information with Third Parties

cx77 does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment provider.
• Service providers: Partners who provide hosting, analytics, and technology services — operating under strict confidentiality agreements.
• Legal requirements: In response to a court order, legal process, or valid request from a regulatory authority.
• Fraud prevention: With relevant authorities to identify and prevent illegal activity.

In any case where information is shared with a third party, cx77 ensures that the party maintains equivalent data protection standards.

6Cookies & Tracking Technologies

The cx77 website uses cookies and similar tracking technologies. These technologies help ensure the platform functions properly and improve the user experience.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and support the platform's core functionality.
• Functional cookies: Help remember your preferences and language selection.
• Analytics cookies: Collect anonymous statistics about platform usage to help improve our services.

You can control cookies by changing your browser settings. Please note that disabling certain cookies may limit some features of the platform.

7Your Rights & Freedom of Choice

cx77 believes you should have full control over your own information. To that end, we provide the following rights:

7.1 Right to Access Your Information

You can request a copy of the information cx77 holds about you at any time. Such requests can be sent to [email protected].

7.2 Right to Correct Your Information

If any of your personal information is incorrect, you can request a correction. cx77 will make the correction after appropriate verification.

7.3 Right to Delete Your Information

In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal obligations or the resolution of ongoing disputes.

7.4 Right to Object to Processing

You have the right to object to any specific use of your information. cx77 will consider this objection, make a decision, and inform you accordingly.

• The option to opt out of marketing communications at any time
• The ability to update certain information from your account settings
• The option to contact [email protected] to object to data processing
• The right to request account closure

8Protection of Minors' Information

The cx77 platform is for individuals aged 21 and above only. We do not intentionally collect information from anyone under the age of 21. We confirm age during the identity verification process.

9International Data Transfers

Some of cx77's service providers may operate outside Bangladesh. In such cases, your information may be transferred internationally. However, we ensure that such transfers only take place when appropriate safeguards are in place. We use contractual obligations to ensure that the receiving party maintains equivalent data protection standards.

10Third-Party Websites

If the cx77 platform contains links to external websites, those sites have their own privacy policies and cx77 is not responsible for them. We recommend that you review the privacy policy of any third-party website before using it. Game providers on cx77 such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may have their own data policies.

11Changes to This Policy

cx77 may update this privacy policy as needed. In the event of any significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a notification when you log in to the platform
• Publishing an announcement on the website's main page

The updated policy will take effect from the date it is published. If you continue to use cx77 after the changes, it will be assumed that you have accepted the updated policy.

12Applicable Law & Jurisdiction

This privacy policy has been prepared in accordance with the laws and data protection regulations in force in Bangladesh. Any dispute regarding the interpretation or application of this policy shall be settled in the courts of Bangladesh. cx77 is committed to always complying with applicable laws and regulations.